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1. How do
I place an online
order?
To
be delivered to
addresses within
Australia
Simply visit our
online
shop and select
the wines you wish
to purchase by clicking
"add this to
my cart" alongside
each label and description.
When you have finished
your shopping, click
on the "checkout"
button and complete
the shipping and
payment details.
You will receive
a confirmation email
and if there are
no queries, we will
despatch your wine
within 2 days of
receiving your order.
To
be delivered outside
of Australia
The costs shown
on our website include
taxes, handling
and postage to Australian
addresses only.
However, we are
more than happy
to ship our wine
anywhere in the
world! Please contact
us and we will advise
costs.
2. What
payment methods
do you accept?
We accept all major
credit cards (Visa
and Mastercard),
Money Orders/Cheques,
and Direct Deposit
(upon application).
3. Do prices
include GST (Goods
and Service Tax)?
Yes. All prices
shown include 10%
GST. Orders shipped
to overseas addresses
will NOT be charged
GST.
4. Is my
private information
safe?
Jindong Moon require
your personal information
to process your
orders and to personalise
your shopping with
us. Information
including your name,
delivery address,
contact phone numbers
and email address,
credit card details,
etc. is essential
in the processing
of your order. We
do NOT pass any
of your personal
informaton on to
3rd parties.
5. Can
I be sure that my
credit card information
is safe?
At Jindong Moon
you can shop with
confidence. We process
your credit card
transaction in exactly
the same way stores
throughout Australia
currently use the
EFTPOS system. We
employ the latest
industry standard
military grade 128
bit encryption technology
thereby offering
the highest level
of encryption or
security possible.
This means you can
rest assured that
communications between
your browser and
this site's web
servers are private
and secure.
You can confirm
that your browser
is in secure mode
in the checkout
by looking for the
padlock icon in
the bottom right
corner of your browser
window.
Still not
sure?
If you would prefer
not to buy online,
we would be happy
to assist you via
email or phone.
6. How
does wine from the
Jindong area differ
from other areas
of Margaret River?
Jindong wines are
very unique to the
area. Abundant space,
excellent red loam
soils, shelter from
westerly winds,
crystal clear water
and a slightly warmer
climate gives Jindong
wines additional
richness.
7. What
are the benefits
of Biodynamic Viticulture?
According to Wikipedia,
grape growers using
biodynamic methods
have "found
immediate improvements
in the health of
their vineyards,
specifically speaking
in the areas of
biodiversity, soil
fertility, crop
nutrition, and pest,
weed, and disease
management"
and winemakers "have
noted stronger,
clearer, more vibrant
tastes, as well
as wines that remain
drinkable longer."
8. Do you
sell wholesale?
We welcome wholesale
enquiries. Please
contact us via email
or phone.
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